Accessibility Statement

Accessibility Statement (WCAG 2.2 – Level AA)

This accessibility statement applies to https://alteyaorganics.eu/.

Legal Basis

Alteya Organics is committed to making its digital services accessible in accordance with Directive (EU) 2019/882 (European Accessibility Act) which is enforceable since 28 June 2025.

Compliance Status

This website is partially compliant with the WCAG 2.2 Level AA requirements.

See ‘Non-accessible content’ below for more details.

Preparation of this Statement

This statement was prepared on: 19.11.2025

It is based on:
● An independent audit conducted by AIOPSGROUP, a valantic company
● Continuous AI-powered monitoring through QualiBooth, which enables real-time detection and resolution of accessibility issues.

Last reviewed: 08.12.2025

Non-Accessible Content

The following content does not fully meet WCAG 2.2 AA:

● Insufficient size of touch targets
  Some interactive elements do not meet the minimum 24px size or lack enough spacing, making them hard to activate on touch devices.

● Insufficient color contrast
  Certain elements fail to meet required contrast ratios, reducing readability for users with visual impairments.

● Frames without accessible names
  Some frames/iframes lack a programmatically defined accessible name, making their purpose unclear to assistive technologies.

● Scrollable regions without keyboard access
  Some scrollable areas cannot be navigated using a keyboard, limiting accessibility for keyboard-dependent users.

● Disabled zooming and scaling
  Zooming and scaling are restricted or disabled, preventing users from enlarging content for better visibility.

● Nested interactive controls
  Some interactive elements are improperly nested inside other interactive controls, causing confusion and inconsistent behavior for assistive technologies.

These issues are currently being addressed.

Feedback and Contact

If you discover accessibility issues or have feedback:

Email: sales@alteyaorganics.eu
Phone: +359(0) 877 91 55 02 (Mon–Fri, 8:00–16:30 UTC)

We strive to respond within 5 business days.

Enforcement Procedure

Starting 28 June 2025, if you do not receive a satisfactory response, you may contact the official enforcement body:

Commission for Consumer Protection (CCP)
Address: Bulgaria, 1000 Sofia, Slaveykov Square No. 4A, 3rd floor
Tel.: 02 / 980 25 24
Hotline: 0700 111 22
Website: https://kzp.bg
Email: info@kzp.bg

Date of Issue

Accessibility is an ongoing process. This statement was issued on 19.11.2025.

It was last updated on 08.12.2025.